dreamjili Privacy Policy — How Your Personal Data Is Handled

When you register for an account on dreamjili, we collect personal information that is necessary to verify your identity and process your transactions. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. During the account verification process, we may also request a government-issued identification document such as a Philippine passport, driver's licence, or SSS/UMID card to confirm that you meet the minimum age requirement of 18 years. When you make deposits or request withdrawals, we collect transaction data including the payment method used, the amount in Philippine pesos (PHP), and the date and time of each transaction. We also collect technical data automatically when you access our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. All information collected is stored securely and used only for the purposes described in this Privacy Policy.

The personal information you provide is used primarily to operate and maintain your dreamjili account, process deposits and withdrawals in PHP, and verify your eligibility to participate on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies — these communications are essential to the service and cannot be opted out of while your account remains active. Where you have given consent, we may also use your contact information to send you promotional offers and updates about new features available on the platform. Your transaction history and gameplay data are used internally to detect fraud, prevent money laundering, and comply with applicable Philippine regulations. We may use aggregated, anonymised data for internal analytics and platform improvement purposes — this data cannot be used to identify you individually. We do not use your personal information to make automated decisions that have a significant legal or similarly significant effect on you without providing a means for human review.

dreamjili does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your information with trusted third-party service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification providers, and cloud infrastructure partners. These service providers are contractually bound to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies where we are legally required to do so, or where disclosure is necessary to prevent fraud or protect the safety of our players. In the event that dreamjili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. Any such transfer will be communicated to you in advance where reasonably practicable.

dreamjili uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your language and display preferences — these cannot be disabled without affecting how the platform works. We also use performance cookies to collect anonymised data about how players navigate the site, which pages are visited most frequently, and where technical errors occur, so that we can continuously improve the platform. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you on the platform. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertising networks. If you continue to use the dreamjili platform after being informed of our cookie practices, your continued use constitutes acceptance of the use of cookies as described here.

As a player based in the Philippines, you have the right to request access to the personal information that dreamjili holds about you at any time. You may also request that we correct any inaccurate or incomplete information in your account records, and we will action such requests promptly upon verification of your identity. If you wish to close your account and request deletion of your personal data, you may do so by contacting our support team — please note that we are required by law to retain certain transaction records for a minimum period in accordance with Philippine financial regulations, and these records cannot be deleted before the legally mandated retention period expires. You have the right to withdraw consent for marketing communications at any time by updating your account preferences or contacting us directly. If you believe that your data has been handled in a manner inconsistent with this Privacy Policy, you have the right to raise a complaint with the relevant Philippine data protection authority. We are committed to resolving any privacy concerns promptly and transparently.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dreamjili handles your personal data, please reach out to our support team using the contact details available on the platform. You can contact us by email at support at dreamjili.xyz — please include your registered account name and a clear description of your query so we can respond as efficiently as possible. We aim to acknowledge all privacy-related enquiries within two business days and to provide a full response within ten business days of receipt. For complex requests involving data access or deletion, additional time may be required to verify your identity and locate all relevant records. This Privacy Policy was last updated in 2025 and will be reviewed periodically to reflect any changes in our data practices or applicable Philippine law. The most current version of this policy will always be accessible from the footer of every page on the dreamjili website.